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Cluster Manager - Payments - Retail EMI Card/Senior Cluster Manager - Payments - Retail EMI Card

Bajaj Finance Limited
Full-time
On-site
Delhi, India
Job Purpose
“This position is open with Bajaj Finance ltd.”
Duties and Responsibilities
Cross Sell
• Develop, launch and drive cross sell initiatives for sustainable profitability of the business
• Responsible to drive business numbers from cross sell in line with business targets
• Engagement with SPOCs and Key stakeholders of Cross Sell product partners (Insurance, asset care, wallet protect) to

New Capability Development
• Engagement with other businesses to assess best practices across product/process action streams
• Identify product & process initiatives for driving numbers’ and productivity
• Leverage COE for ideation and drafting capabilities suitable for business requirements

Product management
• Ownership of strategy and business update presentations of Monthly financials review and other important publications to Senior Management Team
• Engagement with business stream owners and function stakeholders for Front End cost management, Operations Cost management & Collections metrics’ improvement

Sales Governance
• Design & implement productivity improvement initiatives for Sales and Distribution Management team
• Monitor and assess Sales Governance indicators in line with business expectations; expectation is to infer and suggest requisite course correction measures for process fallouts
• Manage Business RCA of Customer complaints and drive course correction measures
Required Qualifications and Experience
• Prior & relevant experience in the Financial Services Industry would be an added advantage.
• Demonstrated success & achievement orientation.
• Strong bias for action & driving results in a high performance environment.
• Should have excellent communication skills along with strong presentation and data analytics skills.
• Excellent Interpersonal Skills.
• Exceptionally high motivation levels and needs to be a self-starter.
• Strong analytical skills.
• High level of proficiency in MS Office (PowerPoint and Excel).